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G. Behavior and Discipline

50. School Regime: The Parents accept that the School will be run in accordance with the
authorities delegated by the Executive Leadership Team and/or the Superintendent. The
Parents accept that the Superintendent is entitled to exercise a wide discretion in relation to the
School’s policies, rules and regime and will exercise those discretions in a reasonable and lawful
manner, and with procedural fairness when the status of a Student is at issue or to protect the
welfare of each Student and the School community as a whole.

51. School Rules: The School Policies which apply are set out in the Parent/Student Handbook,
other documents published from time to time will be provided to the Parent upon the Student’s
acceptance and will also be made available on the School’s website. Parents are requested to
read these documents carefully with the Student.

52. School Discipline: The Parents hereby confirm that they accept the authority of the
Superintendent and of other members of staff on the Superintendent’s behalf to take all
reasonable disciplinary or preventative action necessary to safeguard and promote the welfare
of each Student and the school community as a whole. The School’s disciplinary policy which is
current at the time applies to all Students when they are on school premises or in the care of
the School, or otherwise representing or associated with the School. These policies may
undergo reasonable change from time to time but will not authorize any form of unlawful
activity. The Parents acknowledge that disciplinary policies may require a Student to undertake
menial but not degrading tasks on behalf of the school or external community, withdrawal of
privileges including off-campus privileges, suspension, or alternatively being removed or
expelled.

53. Parental Behaviour & Conduct: Parents accept that they have a responsibility to act as role
models for their children, and those of the school community. Parents confirm they accept the
role, responsibility and ultimate authority of the Superintendent within the school community.
If after investigation by the Superintendent, an opinion is formed of a parent’s conduct,
behaviour and actions (or lack thereof) being inconsistent with the school’s Terms and
Conditions and/or Code of Conduct, or that a parent has acted in an unreasonable or
threatening manner toward either a Student, staff member or parent of the school community,
or has failed to act, communicate or participate within reasonable expectations of the school, a
student’s enrolment placement will be withdrawn with immediate effect. The Superintendent
or the school is under no obligation to divulge the content or source of any information
acquired during the course of the investigation which has led to the withdrawal of the Student’s
enrolment. Any such Student or family withdrawn from the school enrolment has no right of
entry into the school premises without the written permission of the Superintendent.

54. Investigative Action: A complaint or rumor of misconduct will be investigated. A Student may be
questioned and their locker or belongings may be searched in appropriate circumstances. All
reasonable care will be taken to protect the Student’s legal rights and freedoms and to ensure
that their Parents are informed as soon as reasonably practicable after it becomes clear that the
Student may face formal disciplinary action, and also to make arrangements for the Student to
be accompanied and assisted by a parent or guardian or a teacher of the Student’s choice.

55. Procedural Fairness: Investigation of a complaint which could lead to expulsion, removal or
withdrawal of the Student in any of the circumstances explained below shall be carried out in a
fair and unbiased manner. All reasonable efforts will be made to notify the Parents or guardian
so that they can attend a meeting with the Superintendent before a decision is taken in such a
case. In the absence of a parent or guardian, the Student will be assisted by an adult (usually a
teacher) of their choice. The Superintendent may, if he should in his professional judgement
consider the same to be necessary or appropriate in the interest of the Student, another
student or the School community, suspend a Student from School for such periods of time as
necessary, pending the investigation and/or outcome of such investigation into any complaints
or rumours. The School will make such arrangements as are practicable for the continuation of
the education of the Student.

56. Divulging Information: Except as required by law, the School and its staff shall not be required to
divulge to Parents or others any confidential information or the identities of Students or others
who have given information which has led to the complaint or which the Superintendent has
acquired during an investigation.

57. Drugs & Alcohol: Parents agree to have the Student comply with the School’s Drug and Alcohol
Policy and any drug testing procedures that may be implemented for Students in Grade 6-12.
Please refer to the Parent/Student Handbook for more information on this policy.
58. Terminology: In these Terms and Conditions “Suspension” means that a Student has been sent
or released home for a limited period either as a disciplinary sanction or pending the outcome
of an investigation. “Withdrawal” means that the Parents have withdrawn the Student from the
School. “Expulsion” and “Removal” mean that the Student has been required to leave the
School permanently in the circumstances described below. “Exclusion” means that the Student
may not return to School until arrears of Fees have been paid. “Exclusion” may also be used as a
general expression covering any or all of the other expressions defined in this clause.

59. Expulsion: A Student may be formally expelled from the School if it is proved on the balance of
probabilities that the Student has committed a very grave breach of school discipline or a
serious criminal offence. Expulsion is reserved for the most serious breaches. The
Superintendent shall act with procedural fairness in all such cases. Parents will be given a copy
of the review procedure current at the time. The Superintendent’s decision may be subject to
an independent or Management Committee review, if requested by a Parent. The Student shall
remain away from school pending the outcome of the Review (see “Management Committee
Review” below).

60. Fees after Expulsion: If the Student is expelled, there will be no refund of the Fees for the
current or past School Year. There will be no charge of fees in lieu of notice but all arrears of
Fees and any other sum due to the School will be payable. No records, recommendations or
reports will be released until all financial obligations of the Parents to the School have been
met.

61. Removal in Other Circumstances: Parents may be required, during or at the end of a School Year
to remove the Student, temporarily or permanently from the School, if, after consultation with
a Student and/or parent, the Superintendent is of the opinion that by reason of the Student’s
conduct or progress, the Student is unwilling or unable to benefit sufficiently from the
educational opportunities offered by the School, or if a parent has treated the School or
members of its staff unreasonably. In these circumstances, Parents may be permitted to
withdraw the Student as an alternative to removal being required. The Superintendent shall act
with procedural fairness in all such cases, and shall have regard to the interests of the Student
and Parents as well as those of the School (see “Management Committee Review” below).

62. Fees Following Removal: If the Student is removed or withdrawn in the circumstances described
above, the rules relating to Fees shall be the same as for expulsion.

63. Management Committee Review: Parents may ask for a Management Committee Review of a
Superintendent’s decision to expel or require the removal of a Student from the School (but not
a decision to suspend a Student unless the suspension is for 11 school days or more, or would
prevent the Student from participating in a compulsory activity such as an examination). The
request must be made as soon as possible and in any event within seven days of the decision
being notified to the Parents. Parents will be entitled to know the names of the Management
Committee Members who make up the Review Panel and may ask for the appointment of an
independent panel member nominated by the School and approved by the parent (approval not
to be unreasonably withheld). If the Management Committee upholds the decision of the
Superintendent, the parents may ask for a Review of the Management Committee’s decision by
the Director of Education, Asia. The request must be made as soon as possible and in any event
within seven days of the decision being notified to the Parents.

64. Review Procedure: The Superintendent will advise the Parents of the procedure (current at that
time) under which such a review will be conducted by a panel of Management Committee
Members. If Parents request a Management Committee Review, the Student will be suspended
from School until the decision to expel or remove has been set aside or upheld. While
suspended, the Student shall remain away from School and will have no right to enter school
premises during that time without written permission from the Superintendent. A Management
Committee Review will be conducted under fair procedures in accordance with the
requirements of natural justice. If the parents ask for a Review of the Management Committee’s
decision, the Student will be suspended from the School until the decision to expel or remove
has been set aside or upheld. The Director of Education, Asia’s Review will be conducted under
fair procedures in accordance with the requirements of natural justice.

65. Complaints Procedures: A complaint about any matter of School policy or administration not
involving a decision to expel or remove a Student must be made in accordance with the School’s
published complaints procedure, a copy of which is available on request or contained within the
school’s handbooks. Every reasonable complaint shall receive fair and proper consideration and
a timely response.

H. Provisions about Notice

66. Notice to be given by Parents means (unless the contrary is stated in these terms and
conditions) written notice addressed to and received by the School by the relevant Notice Dates
specified on the fee invoice for the current year. It is recommended that parents consult with
the School before giving notice to withdraw a Student.

67. Notice Dates: Notice Date 1 is no later than June 1 and Notice Date 2 is no later than Nov 1 (or
each as revised and updated in the Admissions Handbook and School Website). Please note that
a submitted Withdrawal Form that has been completed is preferred, followed by an email
notification or a check-in personally with the School.

68. Notice must be given in writing by the Notice Dates 1 or 2, whichever is applicable, if the
Parents wish to cancel a place which they have accepted, or if Parents wish to withdraw a
Student who is enrolled at the School during the Academic Year.

69. Cancelling Acceptance: The cancellation of a place which has been accepted is normally a
breach of Agreement. If the Parents cancel their acceptance of a place by the Notice Date
required and before the Student was due to commence at School any Course Fees paid in
advance will be refunded. If the Parents cancel their acceptance of a place after the Notice Date
required or the Student does not join the School after a place has been accepted and not
cancelled, Course Fees paid in advance will not be refunded. However, if Parents have paid the
Course Fees in advance in an annual payment, the second semi-annual installment will be
refunded. Cases of serious illness or genuine hardship may receive special consideration upon
written request.

70. Re-enrollment: It is assumed that a Student attending the School, who has fulfilled the relevant
criteria, will be returning for the start of the following Academic Year unless written notification
of withdrawal is received by the School by Notice Date 1.

71. Failure to provide Notice: If a Student is withdrawn without providing Notice by the relevant
Notice Dates or excluded for more than twenty-eight days for non-payment of Fees, Course
Fees will not be refunded in whole or in part. Parents who have made an annual Course Fee
payment may receive a refund on the second installment provided notice is given in accordance
with School policy. The Facility Fee, Application and Enrollment Fees are one-time payments.
The Application, Enrollment and Facility Fees are non-refundable in all circumstances. Student
pass (if applicable) will be cancelled with immediate effect.

72. Termination by the School: The School may terminate this agreement by providing written
notice sent by ordinary post on or before the applicable Notice Date or at any time in a case
involving expulsion or required removal. The School will not terminate the contract without
good cause and full consultation with Parents and Students (if of sufficient maturity and
understanding), and would offer the Parents a Management Committee Review of a decision to
terminate an application. Course Fees would be refunded on a pro rata basis without interest
less any outstanding balance of the account. All other fees are non-refundable.

I. Fees

73. Meaning: “Fee” and “Fees” where used in these terms and conditions include each of the
following charges where applicable: Application Fee, Enrollment Fee; Facility Fee; Course Fees;
Fees for extra tuition or special programs; other extras such as, PE uniform and equipment,
photographs and other items ordered by the Parent or the Student and charges arising in
respect of field trips or excursions, and damage where a Student alone or with others has
caused loss or damage to school property or the property of any other person (fair wear and
tear excluded), late payment charges if incurred and Fees in lieu of notice if timely written
notice of withdrawal or cancellation has not be given.

74. Payment: The Parents undertake to pay the Fees applicable in each School Year as set out in the
Student contract. The Course Fees are due in either one installment on May 1 or two
semi-annual installments due on May 1 and October 1. The payment of other School Fees are
payable on acceptance or by May 1 for returning Students. Fees for any Student commencing
after the commencement date of a semester (off cycle entry) shall be payable immediately. If
one or more items on the bill are under query, the balance of the bill must be paid. No Student
shall commence at the School until all applicable Fees have been paid.

75. Application Fee: The Application Fee payable for each Student application should accompany
the Application form to apply for enrollment at the School. Returning Students will not be
required to pay the Application Registration Fee if they reapply within 12 months of leaving the
School. If the Parent wishes to change the proposed entry date prior to an offer being made by
the School, the Application Fee is valid for a period of 12 months from the date the original
application was received. After this it will be necessary to pay the Application Fee again. The
Application Fee is not refundable under any circumstance. Please refer to the Student contract
for further details.

76. Non-Refundable Facility Fee and Enrollment Fee: The Non-Refundable Facility Fee is a fee
payable per Student. The Facility Fee is a non- refundable and non-transferable administrative
fee that may be adjusted for each School Year and varies according to the grade level of the
student at the time of enrolment. It is not subject to pro-rating and the full amount applies
regardless of enrolment date. The Non-Refundable Enrollment Fee is a fee payable per Student
within seven days of signing the Student Contract. The Enrolment Fee is a non-refundable and
non-transferable administrative fee that may be adjusted for each School Year and varies
according to the grade level of the student at the time of enrolment. It is not subject to
pro-rating and the full amount applies regardless of enrollment date.

77. Goods and Services Tax (GST): GST at the prevailing rate will be applied to all School Fees and
will be reflected on the School’s invoice where it applies. The School is registered with the
Comptroller of Goods and Services Tax. The School’s registration number is 200823594D. The
School is required to pass on and adjust Fees and charges for any changes to the GST rate that
may be imposed by the Government of Singapore.

78. Refund/Waiver: Refund of Fees will only be made in circumstances set out in clause 3 and
Schedule D of the Student contract.

79. Exclusion for Non-Payment: The School may, with written notice exclude a Student from School
if Fees remain unpaid after 30 days of their being due. Exclusion on these grounds is not a
disciplinary matter and accordingly there is not the right to a Management Committee Review
but the Director of Finance has discretion if thought fit to authorise a review of the
documentary evidence with or without a formal meeting with the Parents. The School may also
withhold any information, character references or property while Fees are unpaid but will not
do so in a way that would cause direct, identifiable and unfair prejudice to the legitimate rights
and interests of the Student. A Student who has been excluded at any time when fees are
unpaid will be deemed withdrawn without notice twenty-eight days after exclusion. (Then Fees
in lieu of notice will be payable in accordance with the Provisions about Notice in Section H).
Any collection fees or legal fees incurred will be included in the amount due.

80. Late Payment: Simple interest may be charged on a day-to-day basis on Fees which are unpaid.
The rate of interest charged will be at up to 1.5% per month which is a genuine pre-estimate of
the cost to the School of a default. Checks and other instruments delivered at any time after the
due date will be presented immediately and will not be considered as payment until cleared.
Records, reports and recommendations will not be released until all financial obligations have
been met or the Parents/Guardians have provided a written undertaking to the School in
relation to their financial obligations.

81. Part Payment: Any sum tendered that is less than the sum due and owing may be accepted by
the School on account only by prior agreement with the Finance Director. Late payment charges
will be applied to any unpaid balance of Fees.

82. Appropriation: The Parents agree that a payment made in respect of one child may be
appropriated by the School to the unpaid account of any other child of those Parents.

83. Payment of Fees by a Third Party: An agreement with a third party (such as a company or
grandparent) to pay the Fees or any other sum due to the School does not release the Parents
from liability if the third party defaults and does not affect the operation of any other of these
terms and conditions unless an express release has been given in writing, signed by the Finance
Director. The School reserves the right to refuse a payment from a third party. A Letter of
Guarantee needs to be completed and authorized by the third party. Parents are responsible for
keeping the third party informed of all information regarding the fees and payment conditions.
Any refunds for Fees originally paid by a third party will be refunded to that third party unless a
written authorized request is received from that third party expressly authorizing in writing that
the refund is to be made to a named parent of the Student or to that Parent’s authorized
representative.

84. Installment Arrangements: An agreement by the School to accept payment of current and/or
past Fees by installments is set out within the Student Contract schedule B . Deviation from the
schedule B installment timelines is discretionary under the authority of the Finance Director.
Any such agreement will require a supplementary installment agreement to be signed by all
parties, including the Finance Director on behalf of the school. Any supplementary agreement
will cease automatically in the event of any default for 30 days or more, upon which the full
installment, as per schedule B will be payable forthwith as a debt, with interest to accrue for
late payment as per schedule C Miscellaneous Fees.

85. Scholarships/Financial Aid: Every scholarship or financial aid or other award or concession is a
privilege and is subject to high standards of attendance, diligence and behavior on the Student’s
part and to the Parents’ treating the School and our staff reasonably. The terms on which such
awards are offered and accepted will be notified to Parents at the time of offer. The value of a
scholarship shall be deducted from Fees before any financial aid or other concession is
calculated or assessed. Late payments of the Fees may disqualify the award.

86. Fee Increases: Fees are reviewed annually. The revised Fees for each School Year will typically be
reviewed in March/April each year (Review Date) and parents will be notified of the revised
Fees from March/April each year and invoiced by the School accordingly. The payment of the
School’s invoice setting out such revised Fees shall constitute unequivocal acceptance of the
revised Fees by the Parents. For the avoidance of doubt, as the School operates on a rolling
admissions basis throughout the year, Fees (including Course Fees) advised to Parents at the
time of application may not reflect actual Fees payable prior to commencement at the School.
Academic Field Studies Fees, Application, Enrollment and Facility Fees are non-refundable in all
circumstances.

87. Money Laundering: Legislation requires the School, in some circumstances, to obtain
satisfactory evidence (such as sight of a passport) of the identity of a person who is paying Fees.
Due to the Fee amounts involved, payment by cash is not accepted and direct bank transfer or
cashier’s checks should be used in these instances.

88. Compliance Checks: SAIS reserves the right to conduct necessary compliance checks, including
but not limited to sanction checks, on students and their parents or guardians as part of its commitment
to adhere to applicable laws and regulations. If, at any time, a student or their parent/guardian is found to
be listed on any sanctions list recognized by the relevant authorities, or if their actions are deemed to violate
applicable laws or regulations, the school reserves the right to take appropriate action.
Such actions may include suspension or immediate termination of the student’s enrollment without refund
of fees paid. The school will provide written notice to the parents or guardians detailing the reasons for such action.

J. Events beyond the control of the Parties

89. Force Majeure: An event beyond the reasonable control of the parties to this agreement is
referred to below as a “Force Majeure Event” and shall include such events as an act of God,
fire, flood, storm, war, riot, civil unrest, act of terrorism, strikes, industrial disputes, outbreak of
epidemic or pandemic of disease, failure of utility service or transportation.

90. Notification: If either party to the Agreement is prevented from or delayed in carrying out its
obligations under this Agreement by a Force Majeure Event, that party shall immediately notify
the other in writing and shall be excused from performing those obligations while the Force
Majeure Event continues.

91. Continued Force Majeure: If a Force Majeure Event continues for a period greater than 90 days,
the party who has provided notification under clause 89 above shall notify the other of the
steps to be taken to ensure performance of this Agreement.

K. General Contractual Matters

92. Legal Contract: The offer of a place and its acceptance by the Parents give rise to a legally
binding contract on the terms of these Terms and Conditions, in addition to the individual
Student Contract entered into between the School, the individual student and their parents, for
each year of enrolment whilst attending the School.

93. Personal Data: The School collects, uses, discloses, processes, transfers and/or retains personal
data concerning Students, Parents / Guardians for all matters connected to the Student’s
enrolment in the School in accordance with its Data Protection Policy. Parents / Guardians
hereby consent to the collection, use and/or disclosure of the Student’s and their personal data
in accordance with the terms of the Data Protection Policy.

94. Change: The benefit and burden of this agreement may be freely assigned, novated or
transferred to another party at the discretion of the School. Fee levels will be reviewed each
year and there will be reasonable increases from time to time. Parents shall be responsible to
make payment of Fees and acknowledge that actual Fees payable by the parent will only be
advised to parents prior to the commencement at the school and the Fees payable by the
parents may differ from the Fees quoted at the time of enrolment.

95. Severability: Whenever possible, each provision of this contract shall be interpreted in such a
manner as to be effective and valid under the applicable law. In case any part of this contract
shall be declared invalid, illegal, or otherwise unenforceable under the applicable law, the
validity or enforceability of any other provision of this contract shall not in any way be affected
or impaired thereby and the invalid, illegal or otherwise unenforceable provision shall be
severed and deemed deleted from this Agreement.

96. Representations: Our website and other marketing materials describe the broad principles on
which the School is presently run and gives an indication of our history and ethos. Although
believed correct at the time of publication, the website and other marketing materials are not
part of any agreement between the Parents and the School. Parents wishing to place specific
reliance on a matter contained in the website, other marketing materials or a statement made
by a member of staff or a Student during the course of a conducted tour of the School or a
related meeting should seek written confirmation of that matter before entering this
agreement.

97. Confidentiality: The Parents’ consent on behalf of themselves and the Student that the School,
its officers and staff may obtain, hold, use and communicate confidential information which, in
their sole opinion, is material to the safety and welfare of the Student and others. The Parents’
consent to the School communicating with any other school which the Student has attended, or
currently attends or which a Parent proposes the Student should attend about any matter
concerning the Student or the payment of fees. In some cases, teachers and other employees of
the School may need to be informed of any particular vulnerability the Student may have. The
School reserves the right to monitor the Student’s email communications and internet. The
confidentiality obligation of the School shall not apply to (i) any information which becomes
generally known to the public (ii) any information which is, at the time of disclosure, legally in
the possession of the School or (iii) any information which is required to be disclosed pursuant
to any applicable legal requirement or legal process issued by any court or government
authority or rules or regulations or policies of any government body.

98. Interpretation: These terms and conditions which supersede those previously in force will be
construed as a whole, and headings (unless required to make sense of the immediate context)
are for ease of reading only and are not otherwise part of the terms and conditions. Examples
given in these terms and conditions are by way of illustration only and are not exhaustive.

99. Jurisdiction: This contract is governed by Singapore law and the parties submit to the exclusive
jurisdiction of the courts of Singapore.

L. Personal Data Collection Statement

100. Background: The School must comply with the Singapore Personal Data Protection Act 2012
(“PDPA”) relating to the collection, use, disclosure and security of your personal data. The PDPA
recognises your rights to access and correct your personal data held by the school as well as the
needs of the school to collect, use and disclose your personal data for the legitimate purposes
of the school.

101. Purpose: Personal data that is collected about you and your family (including you and your
child’s identity documents, contact details, date of birth, marital status, medical information
and bank information) may be collected, used, disclosed or processed for the following
purposes: (1) to determining eligibility for enrolment at the school (2) assessing, monitoring,
reporting on student progress (3) monitoring students’ use of ICT to ensure compliance with the
schools’ acceptable use policy (4) provision of online services to the students and parents such
as MyStamford portal or bus tracking and monitoring services (5) responding to your questions
and feedback (6) application to the relevant Singapore authorities for relevant approvals or
student passes for enrolment at the school (7) teaching or activities through field trips, concerts
and performances, co-curricular activities or inter-school activities (8) to provide academic
references or educational history to any third party (9) billing and finance (10) supply of goods
and services to parents and students which the School or third parties on behalf of the School
may offer including but not limited to transport services, food services, medical services, or
travel related services (11) supply of administrative, computer data storage or processing
services by the School or a third party service provider either in Singapore or overseas (12)
conducting surveys of parents and students either by the school or a third party on behalf of
the school to assess the performance of the school as a whole (13) safeguarding and promoting
the welfare of students, parents and staff (14) ensuring all relevant legal obligations of the
school, parents, students and staff are complied with (15) make use of photographs, videos or
sound recordings of students in School publications, website or other external media unless
otherwise stated under Clause 30 under “opt-out” (16) maintaining relationships with students
and parents of the school for fundraising, marketing or promotional purposes by the school and
its affiliate organisations (17) promoting the School and its affiliates such as Camp Asia to
existing and prospective families (18) all other matters relating to your child’s enrolment and
education at the School or operation of the School that the Schools deems necessary or
reasonable.

102. Consent: You consent to the collection, use and disclosure of your personal information and
your child(ren)’s personal information for the purposes set out in section 100 above.

103. Access and Correction: You have the right to request access and/or correct the personal data
held about you and your child(ren) by the School and the School shall respond to such request
as soon as reasonably possible. You may contact our Data Protection Officer at
DPO@cognita.com in writing (together with proof of your identity) to confirm whether and how
the school has used or disclosed your or your child(ren)’s personal data request that any errors
or omissions in your or your child’s personal data be rectified, request access to the PDPA
policies of the School or request that the School make available information relating to
complaints procedures that may arise in relation to PDPA. You may also withdraw your consent
to the collection, use, disclosure and processing of your personal data at any time and the
School will advise you of the consequences of withdrawing your consent. The School must be
able to verify your identity before it can accept any access or correction requests from you and
a fee may be charged for such access. The School reserves the right to decline access if the
burden or expense of providing access would be unreasonable or disproportionate, if the
School is satisfied on reasonable grounds that a correction should not be made or if any of the
exemptions under the PDPA are applicable. Written requests for access and correction can be
made to our Data Protection Officer at DPO@cognita.com.

104. Security and Retention: The School will ensure that your personal data is always secure by
implementing appropriate security measures to prevent unauthorised access, collection, use,
disclosure, copying or modification of your personal data, in particular when the processing of
data involves third parties. The School will only retain your and your child(ren)’s personal data
for so long as there is a legitimate business or legal reason for retaining the personal data or if
required by any law.